At dPP Hydronics we use a lot of great technology to ensure we are accurate, efficient and cost effective.
One of those technologies is intelliTracs fleet tracking software. By tracking our vehicles we are able to respond quickly and efficiently to a customer service issue or enquiry. With technicians across Melbourne, Sydney & Canberra our operations staff are able to identify who is the closest to a customer so that we can quickly organise that technician to respond.
It also greatly improves customer service with the respect of operations staff being able to inform customers of how far their technician is from a job instantly.
No more ringing around.