7. The warranty does not apply:
a. If the boiler is removed from its place of installation without our prior consent.
b. To any defect, damage or breakdown caused by inadequate servicing of the boiler or by deliberate action, accident, misuse or third party interference including modification or an attempted repair which does not fully comply with industry standards.
c. To any defect, damage or breakdown caused by the design, installation and maintenance of the central heating system.
d. To de-scaling or other work required as a result of hard water scale deposits or from damage caused by aggressive water or sludge resulting from corrosion. Indications that such work may be required include a noisy boiler, cold spots on radiators, sludge in pipes and poor circulation of the central heating system.
e. If the claim/contact procedure set out in section 6 is not adhered to
f. To any other costs or expenses caused by or arising as a result of the breakdown of the boiler
g. To any blockage of the flue or condensate drain.
h. To any costs incurred during delays in fixing reported faults.
8. We reserve the right to charge a call-out fee where:
a. A fault cannot be found.
b. The breakdown or fault has been caused by an event, which is excluded from the warranty – refer to section 7.
c. Failure to cancel an agreed appointment prior to our engineers visit
d. The boiler is outside the period of warranty or the conditions of the warranty have not been met – refer to sections 3 & 4.
9. If we fit replacement parts or replace a boiler it will not extend the period of the warranty.
10. The warranty applies only where a Bosch boiler has been installed in a domestic dwelling in Victoria, New South Wales and South Australia to provide heat and/or hot water to the central heating system.